Marc Andreessen's inspired post about the future of news

The future of news is fragmented, and that's a good thing, says Marc Andreessen.

"The news business is going to "grow 10X to 100X from where it is today. That is my starting point for any discussion about the future of journalism."

If that's his starting point, it can be ours too. The news business is booming, and hugely successful investor Marc Andreessen thinks that's a good thing. It certainly is if you're at the front of that wave, but anyone lagging behind should be very afraid, because it may already be too late.

"The main change is that news businesses from 1946-2005 were mostly monopolies and oligopolies. Now they aren’t."

The implications of the democratizing nature of the Internet and low-cost digital publishing available to anyone Andreessen summarizes in three points:

1. Anyone can create and distribute content
2. Formerly separate industries now compete directly online (think TV vs. newspaper vs. radio vs. wire service), which drives prices down.
3. Many more people consume news today than did 10 years ago, and in 10 years the volume of consumption will be vastly higher than it is now.

Obviously, after talking about lower barriers to entry and the increasing volume of news content we see as a result, Andreessen moves on to financing. He offers eight different sources of funding, though the takeaway is that a news organization must blend all of these to be successful at paying for itself.

1. Advertising: No tooth-whitening crap.
2. Subscription: They will pay if it isn't crap.
3. Premium content: Again, they will pay if it isn't crap.
4. Conferences: Human presence is a premium you can charge for.
5. Cross-media: Think books, TV, movies produced along with news.
6. Crowdfunding: This is a big one. People will pay to support a specific project they believe in. [See the Planet Money T-shirt].
7. Bitcoin for micropayments: Andreessen believes in Bitcoin.
8. Philanthropy: "There is around $300 billion per year in philanthropic activity in the U.S. alone. It’s WAY underutilized in the news business."

Andreessen is a believer, and counters the argument that lower barriers to entry means more crap with the fact that crap and quality can coexist, and the more crap there is, the more demand for quality and trusted sources.

He lists 10 organizations that are getting it right [follow them all on Twitter with this list]:

1. AnandTech: Don't know it, but a quick perusal does seem to show a fresh look at tech reviews.
2. The Atlantic: Big digital push with properties like the Atlantic Wire and Quartz.
3. BuzzFeed: Leveraging listicles to do "amazing in-depth long-form journalism".
4. The Guardian: Expanding its reach online with great reporting.
5. Politico: Must-read thanks to insider knowledge and aggressive online focus.
6. Search Engine Land: News about search, leveraged into lead generation. Brilliant.
7. The Verge: Tech news that is now a must-read, very good growth prospects.
8. Vice: Made a decision to go into video and into online, exploded.
9. Wirecutter: Innovative in its simplicity, takes reviews one step further with recommendations.
10. Wired: Example of blending print and digital content with great success.

I am happy to say that I'm a regular consumer of 80% of these sites (I've bought based on Wirecutter recommendations, I read Politico every day and Vice every weekend, and Wired's iPad app is probably the best in the business), and am looking forward to visiting Search Engine Land a lot more starting today.

But one thing that ties most of these sites together that goes unmentioned is DESIGN. The online audience is very sophisticated now, and expects a level of visual quality that they didn't before. I would argue that design is a huge part of the success of every organization on this list, especially The Atlantic, Vice, The Verge, Wired, Guardian.

Design matters, and if it's not up to the standard you think your content is up to, then you are doing a disservice to the reader, and readers are not as ready to forgive uninspired design as they used to be.

Finally, Andreessen really starts looking to the future.

What's holding the industry back? For Andreessen, it's fixed capital. Fancy headquarters, expensive machines, unions and their restrictive contracts. Oh, that and objectivity.

"But the objective approach is only one way to tell stories and get at truth. Many stories don’t have “two sides.” Indeed, presenting an event or an issue with a point of view can have even more impact, and reach an audience otherwise left out of the conversation."

To be successful, Andreessen thinks, news organizations should be more narrowly focused ("The U.S. alone has 15 full-scale national news organizations, plus more from international markets and all the online news organizations cropping up, That’s too many general news outfits."), leaders should be more courageous, and an organization's culture should include eight specific qualities:

1. Vision (not hallucination)
2. Scrappiness (not complacency)
3. Experimentation (try things and listen to your audience)
4. Adaptability (not inertia)
5. Focus (a small number of clear goals)
6. Deferral of gratification (it takes time for quality content to build a quality audience)
7. Entrepreneurial mindset (rules are still being written, so anyone can write them)

Here, I suppose, is the most important part of Andreessen's inspired post: These are all human characteristics, and it will be people who change the news business, not the huge companies that used to control things. 

Ken Lerer observes the state of media, in 8 Tweets

As an avid consumer of journalism, I am always on the lookout for news about the business of journalism. New ventures are starting all over the place, led by big names or big ideas, and there is money in journalism again.

One of the people behind some of that money is Ken Lerer, known primarily for his role in the controversial origins of the Huffington Post but with a track record of supporting innovative success stories like BuzzFeed, MakerBot and Warby Parker that prove he has an eye for products people want to consume.

Lerer took to Twitter last week, inspired by investor buddy Marc Andreessen of Andreessen Horowitz, to share what are (so far) 8 observations about the state of the news business and its future. Let's pick them apart a little.

1. @pmarca has moved me to write some ideas down.
— Ken Lerer (@KenLerer) February 26, 2014

The first in the series comes after a Tweet pointing to an inspired post by Andreessen on why he is bullish on the news business. Among some choice quotes:

"Maybe we are entering into a new golden age of journalism, and we just haven’t recognized it yet.  We can have the best of all worlds, with both accuracy rising, and stories that hew closer to truth." 

2. 1981-1985: content became king in cable industry. Distribution was complete, needed content to fill pipes. Enormous value was created.
— Ken Lerer (@KenLerer) February 26, 2014

3. Fast forward: 2014. Web build out is complete. Massive social feeds are the future for now. They all need content. Content is king again.
— Ken Lerer (@KenLerer) February 26, 2014

Lerer starts by comparing the digital news business today to the early stages of cable television. The pipes are laid, the bandwidth is there, now we need content - quality content - to fill it. For Lerer, the future is in social media, the direct line to your audience's pocket, and one of the best ways a news organization can listen to its audience.

It used to be about what people were reading (NY Daily News vs. NY Post). Then it was about what they were clicking on (Huffington Post summary of the New York Times article), and now it's about what people are sharing, what they are talking about. And that conversation is happening on social media.

Now the audience just needs content worth talking about.

4. Digital content cannot succeed without the appropriate tech platform. Content without tech is a waste of time and money.
— Ken Lerer (@KenLerer) February 26, 2014

Favorite this tweet now because you don't want to forget this one: "Content without tech is a waste of time and money."

Implicit in this idea is the increasing sophistication of the information consumer today: they expect quality content and they expect a seamless user experience no matter what device they are using. The right publishing platform must be quick, responsive and integrated with the rest of the Internet, because the reader is.

5. Quality content flourishes in the digital world. Lowest common denominator content is a commodity with fleeting success.
— Ken Lerer (@KenLerer) February 26, 2014

He then turns to how to finance this quality tech and quality content:

6. Future digital content sites will see a massive commerce revenue stream alongside intelligent real-time native ads.
— Ken Lerer (@KenLerer) February 26, 2014

Intelligent ads, yep. Sounds great and I can't wait to see them. I'm assuming this is something beyond just targeted ads.

7. Only Thrillist is doing commerce and content the right way today. They are way ahead of the curve.
— Ken Lerer (@KenLerer) February 26, 2014

Here we have a plug for Thrillist, an e-newsletter and men's interest site that combines clean design, good photography, and editorial content that you can buy. Oh and this company that is way ahead of the curve and the only ones "doing commerce and content the right way"? It's owned by his son. Does it matter? I haven't spent enough time with Thrillist to say, but it bears mentioning for transparency's sake, right?

8. Chasing trending stories isn't good business and isn't good journalism. Editors must create content they believe in.
— Ken Lerer (@KenLerer) February 26, 2014

Lerer brings it back to journalism (what Andreessen calls "Capital-J Journalism") to reiterate that a sophisticated audience demands sophisticated content. Not whatever trending crack like BuzzFeed quizzes happens to be ricocheting around the social Web this week, but quality content.

I could not agree more, and wish more organizations had the courage to invest time into projects that need many iterations to get right. Any organization that does is and will be rewarded.

For my final words, I'll turn to Andreessen's original post that launched Lerer's 8-point burst of inspiration, in which he describes the future of news in what sounds like a bubble but just means a new economic reality that will see many failures for every successful new organization to get in the game.

"The big opportunity for the news industry in the next five to 10 years is to increase its market size 100x AND drop prices 10X. Become larger and much more important in the process."

Planet Money T-shirt: Making the news (very) personal

As an avid listener of NPR's Planet Money podcast, I was fascinated from the first mention of its ambitious T-shirt project, which would ask listeners to pre-order a new T-shirt, with the show tracking the process from seed to shirt. Having not purchased a cotton T-shirt of any sort in years (is that weird?), I figured it was time to update my weekend wardrobe.

The result? Wow. Besides the amazing storytelling and personal connection I now have to an item in my closet, who knew that a radio show could do visual journalism so well?

The well-designed website gives a simple, curated experience that takes you through the story in logical steps with clear connections and transitions among them. This was a priority for the design and development team at Planet Money, and they hit the nail on the head. There is just enough video, just enough text and just enough content to keep you engaged for every moment.

THE VISUALS

Every chapter begins with a full-width video player, and content with stunning visuals and engaging characters. The Machines video (chapter two) that shows the raw cotton turned into fabric, is particularly well-done, with an audio track that reminds you, in a good way, that this is coming from a radio program.

The heart of the project is the People chapter, with a video that tells the story of two garment workers, one in Bangladesh and one in Colombia. The choice of characters is excellent, both good-natured young women who live parallel lives in many ways. One of them, Jasmine, just happens to be living it in Bangladesh, one of the poorest countries in the world. There is some arresting footage from the Rana Plaza garment factory collapse in Bangladesh, which killed 1,000 people while this project was going on.

But there is lightness and honesty in their stories too, and we see them both smile more than once. The Columbian woman, Doris, laughingly notes how the shirts they make are "immense" so she imagines a bunch of obese gringos wearing them.

One of the first lessons I learned about video storytelling was that audio matters, and the narration in the videos showcases the radio origins of this project, in the best way. The thoughtful, conversational (I caught a "pain in the ass" in the Boxes chapter) and easy voiceover is more successful than you usually see in video journalism.

And while there isn't that much of it, the photography is beautiful. See the close-ups of yarn samples in the Machines chapter (left).

THE WRITING

The writing in this project is pure Planet Money: Conversational, and with a concerted effort to simplify the concepts at work in the narratives. At times it gets close to dumbed down, but implicit in that critique is praise for the accessibility of this material. You don't need to have ever heard of Planet Money or economic concepts to get sucked into this project.

"The newest John Deere picker needs just one guy to do what it took five guys to do a couple years ago."

"(Yarn, by the way, is what ordinary people call thread. In the garment business, it’s called yarn.)"

In a way, they are writing for radio, and I can see that because my journalist radar pays attention to things like that. But it may also be my coming into this project knowing it would be a rare piece of visual journalism produced by a radio show rather than someone who just came upon it from seeing a link (planetmoney.com/tshirt) somewhere.

So how does it end? Well, I have a pretty sharp grey t-shirt with a squirrel drinking a martini on it and a website that will tell its story, with no advertising whatsoever, forever.

On the radio, the story ended with a wonderful episode about the afterlife of an American T-shirt, tracking it from a clothing donation to markets in Kenya. [More text at this link] That still counts as one of my favorite Planet Money episodes ever, if not just for this project.

"You", the fifth and final chapter in the full multimedia project, is where the listener/viewer/audience gets to participate in the story, with an Instagram collage page featuring people's Planet Money T-shirt selfies. It's nice to see all of those fans/audience members on the site, smiling back out. It speaks to the personal connection that people have to the show and the shirt, one that I feel every time I see the thing in my closet. I've never had such a personal connection to a piece of journalism, and it is more meaningful than I expected.

And my Instagram selfie? I haven't added it yet. My living room seems an unworthy backdrop for something with such a back story.

Fortune.com: One year later

A little more than a year ago, I wrote about 11 ideas to improve Fortune's lists online, since the company was looking for a new editor to manage franchise projects like the Fortune 500. I decided to check in on what's changed since then, using the 100 Best Companies list on which I based the initial exercise.

Organization

I much prefer the splash page with the top 10 items (each with thumbnail), and instead of the tabs to organize the list, now we have a row of features that are related to this list along the top, each with a big picture. I recommended these changes and clearly they were thinking along the same lines.

I also see that the box on the top right is now being used to highlight other Fortune lists rather than a job search tool, which is a much better way to use the space.

Video content, which used to be up top in a prominent place, now takes a more logical place below the list where it's intermingled with other featured content. I don't know many people who specifically go to a site looking for video content to watch; rather they go looking for interesting content, whatever form it takes. Fortune has apparently realized this, which is a good thing.

So it's a big step forward, pretty much involving all 4 of my original suggestions for organizing this content.

Content

In terms of content, I don't see much new here. Looks like the old lists, just packaged in a new way. Maybe this area will improve with time, but I still think that there should be more social media on this page, and there should be deeper integration with other Fortune lists.

Design

My biggest reaction to the new lists is that finally we have a lot of visuals to make the page stand out and give the reader things to latch onto. I would love to see more non-stock-photo art, but overall the page looks fresher and more modern than it did a year ago. I do think some persistent nav would do wonders for the user experience and would make the lists significantly more mobile-friendly though.

Finally, I am very happy to note that one feature I mentioned in my earlier posts, including one on social media recommendations for Fortune, has been made reality: Social Media Superstars, the companies with the most dedicated approach to using social media to connect with the public. It's a breakout list of the top companies master list, and I bet this one has done well both on the site and in terms of sharability.

Nicely done, Fortune, but there is still a way to go to make these lists sing on websites and, most importantly, phones and tablets. Good luck in that effort.

Mashable redesign: 5 Pros, 1 con, 1 caveat

[Screenshot of Mashable.com from Jan. 16, 2013]

+Mashable redesigned its website in December, and while I don't think it does everything right, the folks at the popular tech site made some very interesting decisions about how to present content that I think reflect some new realities about how people navigate content on the Web.

It's a bold redesign that is almost consciously different than anything that currently exists on the Web. Here are the takeaways for me. [tl;dr at the bottom]

3-COLUMN LAYOUT: Using the eye's natural tendencies

Mashable has chosen to believe that the eye will gravitate to the right naturally, so instead of putting the biggest stories top left, they put their newest stories on the left, with small thumbnails that ensure more new content is visible above the fold in that column. 

In the second column you get the fastest-growing content (a friend at Mashable confirms these are the ones most rapidly growing in traffic) to see what's buzzing right now. Think of it like a Rally-car race: these stories haven't gone as far as the ones that went before them, but they are going the fastest. Each one even comes with a tiny line graph showing its speed.

On the right, with the biggest images and therefore most editorial weight, are the biggest stories on the site right now. Most-viewed overall.

INFINITE SCROLL: The killer app

While a bit buggy and jumpy, the most important thing about the redesign (though of course not unique to Mahsable) is the dynamic loading of content as you scroll down. This creates literally endless pages. The more you scroll the more content you get. Readers can go as deeply as they want.

And while this is great for section fronts, it is most innovative on the story level - if you read to the bottom of a story, the site basically loads the section front for that category below. Reading a lifestyle story or a story about social media? Well when you're done you'll get a basically endless amount of other stories in that category without clicking back to any section fronts. Very nice.

MINIMAL NAVIGATION: Goodbye stacks of subnavs

While you can navigate by content type along the top of the page, where a simple rollover will load links and images for 5 top stories, there are not a million subnavs and buckets breaking things up on the page. 

To me this reflects a new philosophy of what people look for when they come to your homepage. They don't come thinking "I wonder what the latest lifestyle/business/video game content is on Mashable", rather they are thinking "I wonder what's new, I wonder what's trending, I wonder what I should know about because everyone else does."

Adjusting to this reader mindset is a very smart move.

MOBILE-FRIENDLY: Perfect integration with a phone or tablet, whichever way you hold it

Consistent design is important in our multi-screen lifestyles now, and Mashable now delivers the exact same experience no matter what device you are using to access it. Stories are all easy to click and navigate on iPhone (1 column at a time) and iPad (2 columns in portrait mode, 3 in landscape), and everything works the same way.

IMAGES EVERYWHERE: Gives readers something to click on 

No plain headlines anywhere on the page, which is very satisfying. Click-maps that I have seen at several websites that I have worked show that people click on the thumbnail way more often than they click on the headline.

~There is one drawback~

NO CLEAR CATEGORIES: All stories look the same

When you have pages with infinite scroll, I believe it's important to give more at-a-glance information for people skimming the whole page. 

Some visual cues so you could see which stories are in which category (if you want to scan for the latest social-media-specific content, e.g.) would be helpful. The topnav, which follows you down the page, takes care of that to some extent, but they have to look somewhere else to get it.

THE CAVEAT: It's Mashable

While this type of design makes more sense for a narrowly focused site like mashable than a truly general-news website, I do think it's smart in some of the ways it adapts to the way people consume content online (coming in one story at a time instead of navigating section fronts), which I think is a relevant lesson for any news website.

Verdict: 5 stars, once they fix the laggy loading.

[tl;dr] 

Mashable's redesign succeeds in 5 big ways: Infinite scrolling, 3-column layout that emphasizes new content and works perfectly on mobile devices, minimal navigation menus and photo-heavy layout. It has one drawback in that categorization of stories is not very clear, but there are lessons to be learned for all news websites from the new Mashable.com

$5 million of grants for crazy digital media ideas...

Today I heard all about the Knight Foundation's News Challenge, "a contest awarding as much as $5 million for innovative ideas using digital experiments to transform community news and information exchange."

Susan Mernit of the Knight Foundation made it clear that the contest is for INNOVATIVE ideas. As she said, "if all of the projects we fund succeed, then we are being too safe. We want 50% of them to fail. We want to fund experiments, not businesses."

That being said, anything goes. Here are some possible pitches:

1. Some way to enable major media organizations to make money while providing free content to users.

2. Node-based multimedia news aggregator: ever notices how aggregators are purely text? This doesn't work in print, so why should it work on the net? This site would allow users to flag photos, videos, slideshows and all multimedia bits they come across on the net, linking them to each other and to a central "node" which is a story or issue area (Hurricane Katrina, for instance).

4. A GPS-based tracking service that you sign up with your GPS-enabled cell phone. It will alert you to news stories and community-based blogs wherever you are.

5. Fairtrade online marketplace: a register of fair-trade online stores by country, so that anyone who cares to can shop in a way that will benefit projects in a certain country.

I am also considering some partnerships. My colleagues have some fantastic ideas as well. I know none of these are too revolutionary, but hey - the brainstorm is just getting started...