Showing posts with label objectivity. Show all posts
Showing posts with label objectivity. Show all posts

Saturday, March 1, 2014

Marc Andreessen's inspired post about the future of news

The future of news is fragmented, and that's a good thing, says Marc Andreessen.
"The news business is going to "grow 10X to 100X from where it is today. That is my starting point for any discussion about the future of journalism."
If that's his starting point, it can be ours too. The news business is booming, and hugely successful investor Marc Andreessen thinks that's a good thing. It certainly is if you're at the front of that wave, but anyone lagging behind should be very afraid, because it may already be too late.
"The main change is that news businesses from 1946-2005 were mostly monopolies and oligopolies. Now they aren’t."
The implications of the democratizing nature of the Internet and low-cost digital publishing available to anyone Andreessen summarizes in three points:

  1. Anyone can create and distribute content
  2. Formerly separate industries now compete directly online (think TV vs. newspaper vs. radio vs. wire service), which drives prices down.
  3. Many more people consume news today than did 10 years ago, and in 10 years the volume of consumption will be vastly higher than it is now.

Obviously, after talking about lower barriers to entry and the increasing volume of news content we see as a result, Andreessen moves on to financing. He offers eight different sources of funding, though the takeaway is that a news organization must blend all of these to be successful at paying for itself.

  1. Advertising: No tooth-whitening crap.
  2. Subscription: They will pay if it isn't crap.
  3. Premium content: Again, they will pay if it isn't crap.
  4. Conferences: Human presence is a premium you can charge for.
  5. Cross-media: Think books, TV, movies produced along with news.
  6. Crowdfunding: This is a big one. People will pay to support a specific project they believe in. [See the Planet Money T-shirt].
  7. Bitcoin for micropayments: Andreessen believes in Bitcoin.
  8. Philanthropy: "There is around $300 billion per year in philanthropic activity in the U.S. alone. It’s WAY underutilized in the news business."

Andreessen is a believer, and counters the argument that lower barriers to entry means more crap with the fact that crap and quality can coexist, and the more crap there is, the more demand for quality and trusted sources.

He lists 10 organizations that are getting it right [follow them all on Twitter with this list]:
  1. AnandTech: Don't know it, but a quick perusal does seem to show a fresh look at tech reviews.
  2. The Atlantic: Big digital push with properties like the Atlantic Wire and Quartz.
  3. BuzzFeed: Leveraging listicles to do "amazing in-depth long-form journalism".
  4. The Guardian: Expanding its reach online with great reporting.
  5. Politico: Must-read thanks to insider knowledge and aggressive online focus.
  6. Search Engine Land: News about search, leveraged into lead generation. Brilliant.
  7. The Verge: Tech news that is now a must-read, very good growth prospects.
  8. Vice: Made a decision to go into video and into online, exploded.
  9. Wirecutter: Innovative in its simplicity, takes reviews one step further with recommendations.
  10. Wired: Example of blending print and digital content with great success.

I am happy to say that I'm a regular consumer of 80% of these sites (I've bought based on Wirecutter recommendations, I read Politico every day and Vice every weekend, and Wired's iPad app is probably the best in the business), and am looking forward to visiting Search Engine Land a lot more starting today.

But one thing that ties most of these sites together that goes unmentioned is DESIGN. The online audience is very sophisticated now, and expects a level of visual quality that they didn't before. I would argue that design is a huge part of the success of every organization on this list, especially The Atlantic, Vice, The Verge, Wired, Guardian.

Design matters, and if it's not up to the standard you think your content is up to, then you are doing a disservice to the reader, and readers are not as ready to forgive uninspired design as they used to be.

Finally, Andreessen really starts looking to the future.

What's holding the industry back? For Andreessen, it's fixed capital. Fancy headquarters, expensive machines, unions and their restrictive contracts. Oh, that and objectivity.
"But the objective approach is only one way to tell stories and get at truth. Many stories don’t have “two sides.” Indeed, presenting an event or an issue with a point of view can have even more impact, and reach an audience otherwise left out of the conversation."
To be successful, Andreessen thinks, news organizations should be more narrowly focused ("The U.S. alone has 15 full-scale national news organizations, plus more from international markets and all the online news organizations cropping up, That’s too many general news outfits."), leaders should be more courageous, and an organization's culture should include eight specific qualities:

  1. Vision (not hallucination)
  2. Scrappiness (not complacency)
  3. Experimentation (try things and listen to your audience)
  4. Adaptability (not inertia)
  5. Focus (a small number of clear goals)
  6. Deferral of gratification (it takes time for quality content to build a quality audience)
  7. Entrepreneurial mindset (rules are still being written, so anyone can write them)
Here, I suppose, is the most important part of Andreessen's inspired post: These are all human characteristics, and it will be people who change the news business, not the huge companies that used to control things. 

Wednesday, July 11, 2007

Subjective objectivity

Objectivity, many in the business will tell you, is a cornerstone of journalism. Reporters report, they do not analyze. Their mission is to dig up the facts of a story, without analyzing or passing judgment on what those may reveal. Judgment, in theory, is up to the reader.

True objectivity, especially in today's media culture, is an illusion that stands in the way of the media's role as a watchdog acting on the part of the people to root out hypocrisy and hold the right people accountable for injustices that occur in every city on earth every day. Journalists and news organizations seem to adhere to the idea that to be objective is merely to report, not to analyze, the news, leading them to often relay anything the Bush administration spins their way without pointing out the ways in which government spokespeople contradict themselves all the time.

Watch Fox News and you will see a clear conservative Republican bias through the thin smokescreen of its ridiculous motto of "We report. You decide.", or Bill O'Reilly's laughable "No-Spin Zone". It is not a problem that certain stations and their funders have agendas and views that they want to express, but they could at least be honest about it! At least Jon Stewart of The Daily Show is up front about his disapproval of the lies and manipulations of the Bush government.

Subjectivity is OK. Propaganda is not. Subjectivity does not mean covering only one side of an issue, but rather investigating both sides of an issue with the ability to acknowledge which side the evidence favors. Just because there are many sides to a given issue does not mean that each one makes as strong an argument as the others.

An easy example that bothers me concerns global warming and climate change, a hot hot topic (pun intended) that has gotten tons of media attention thanks to Al Gore. The truth of the matter is that scientific evidence overwhelmingly supports the idea that human activity is creating pressures on the ecosystem at rates never before seen on the planet. And this is, after all, a question whose answer lies in the realm of science and research, not politics and opinion.

So, as news programs and magazines grab onto the issue of the day, they do so in a way that they hope shows a balanced treatment of the issue, giving equal weight to alarmists and doubters. The end result is a grossly skewed coverage of climate change that treats global-warming skeptics as the other side of the coin, giving unwarranted attention - and, consequently, credibility - to loud, aggressive non-scientists with no expertise and pockets full of oil-company money to produce fancy-looking rebuttals to "An Inconvenient Truth".

Objectivity is rather impossible. Subjectivity is rather unavoidable. The happy medium is for news agencies to report based on a principle of Subjective Objectivity. Objectively presenting the arguments on any side of a contentious or newsworthy issue, while subjectively pointing out the strengths and weaknesses of each. The judgment comes in the reader/viewer's determination of how much value to give each of these strengths and weaknesses.

Responsible reporting means taking a stand and having an opinion, to speak on behalf of your audience. Mainstream media have lost it, but I must believe a solution is still out there somewhere.